Shipping & Delivery

We want delivery expectations to be clear before you order.

Processing

Orders are typically processed within 1–3 business days. Processing time is separate from carrier transit time. Orders placed on weekends or holidays begin processing on the next business day.

Estimated delivery

Most orders arrive within 7–14 business days after processing. This is an estimate, not a guarantee; destination, carrier delays, weather, customs, and peak-season volume can affect timing.

Tracking

When your order ships, we’ll email a tracking link. Tracking may take 1–2 business days to begin updating. If it has not updated for more than 5 business days, email thealphaman.co@gmail.com with your order number.

Multiple packages

Items in the same order may ship separately. If that happens, you may receive more than one tracking number and packages may arrive on different days.

Address changes

Contact us as soon as possible if your shipping address is wrong. We can’t guarantee a change after an order enters processing or ships. Customers are responsible for providing a complete, accurate delivery address.

International orders

Available destinations are shown at checkout. Delivery times vary by country and customs processing. Import duties, taxes, or brokerage charges may be collected by local authorities and are the customer’s responsibility unless checkout states otherwise.

Lost, damaged, or incorrect orders

If tracking shows no movement for more than 5 business days, or your order arrives damaged or incorrect, contact us promptly with your order number and clear photos when applicable. We’ll investigate and work toward a fair resolution.

For returns, see our Refund Policy. For other questions, visit the Contact page.